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Everywhere was very clean. Staff were welcoming and very accommodating. We had our little dog with us who received a lovely welcome from all staff. There was a lovely large field area for dog walking and dogs are also allowed in the Roadchef services attached to the Hotel. If you book breakfast at time of booking you receive vouchers which can be used in any of the food outlets within the service station. There is 24hour check in which is also helpful. Pillows and bed were really comfortable. Had a great night's sleep.
Christine
Juni 2025
Room was clean, tea and coffee. Staff extrememly helpful and friendly, even gave dog a bag of treats. So easy to get to off the M6 Tollway and plenty of lovely area to walk the dog. Fantastic.
Sheridan
Mai 2025
The staff were friendly and helpful and advised us how to navigate the road closures. In the dark we had found the hotel very difficult to locate but managed to get help from the receptionist on the phone. The room was clean and the beds comfortable. The shower was nice and powerful.
Cheryl
September 2024
Booked last minute and the room was ready and set up for us. Staff on reception was very friendly and welcoming. Room was clean and tidy on arrival and the heater had been put on so the room was lovely and warm for us. Had food in McDonalds in the evening and breakfast, service was quick and the tables were clean.
Jennifer
März 2025
The spacious room, and it was clean. The receptionist was extremely nice and helpful, even offered our dog some biscuits! The hotel made sure we had a suitable room for a disabled person which we were very grateful for. Would definitely stay again. We liked the close proximity to the Costa and Mcdonalds snacks adjoining the hotel. And the free parking was a bonus. A great wee site for the dogs too.
Kerr
März 2024
The receptionist, Eraine (sp) or Eryne, was so welcoming and checked me in without any difficulty. The internet connection was satisfactory. Elaine assisted me in avoiding M6 Tall by using a back road. Ask at the reception back road which takes you to an industrial estate i think the road is called Elaine Lane As well, the cleaners were very friendly and accommodating. When I met them on my way out, I could feel the warmth
Nancy
Februar 2024
A great and comfortable room that served our requirements. Superb location for us to visit family nearby. Loved that it had the services and amenities attached here offering a variety of food places. Would definitely stay again.
Steven
Dezember 2024
I liked how very helpful the lady on reception was she helped us so much with everything that we needed especially for me getting on my laptop for my very important national prayer meeting on zoom. And supplying my husband with the extra tea he needed due to his medical needs. The air conditioning was such a blessing after the heat
Jacqueline
August 2024
Great value for money and great size family room. Perfect location for Drayton Manor extra money off food at services great customer service
Anonymous
Juni 2025
This is totally fit for purpose for breaking our long journey (Kent to Cumbria), exceptionally clean, rooms v large and extra sofa bed should you need. Very dog friendly. Staff exceptional, been staying for years. Last night we had Jan check us in. What a lovely and professional lady. Excellent service and welcomed us warmly even at midnight. Thank you as always.
Linda
August 2025
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